3 /5 Mary Barranco: The reviews are what made me choose this provider, but after a few appointments Ive decided to go elsewhere.
Its important to note, that this is a paper chart office, nothing is sent electronically, which is very inconvenient. The doctor and staff seem very... bland. I never saw anyone there smile. They prioritized others appointments before mine. People that walked in after me got seen first. Its also important to note that Dr Medina is liberal in her medical views, particularly covid related matters, which I know is important to some people.
They did accommodate my schedule, but everything else was subpar. Their follow up is not great. After my first set of blood work, only one attempt was made to contact me. I called back and left messages for them to call me back, but they didnt. I finally got through and they said the doctor would call me in an hour, which didnt happen. I called the next day, and the doctor said she forgot. I let it go, but a few months later the same thing happened. Tests were done, I informed the doctor would be out of the country for a week following the appointment so she made note of it. They called while I was away, I called back after I returned and they said, the doctor already tried to call you, shes on vacation now and will call you when she returns..I called to follow up again and now 3 months later, still no call.