1 /5 Liz J: I havent even had the opportunity to be seen yet because of this clinics incompetence and lack of general care at all.
In April my Primary Care Doctor referred me here. I never heard from them and had other health issues and a family death come up, so I did not get around to calling them until late June. When I called I said I was hoping to schedule an appt from a referral. This girl on the phone asks, "Have we contacted you?" I said..."No..." "Well we contact you within two weeks of the referral." Mind you, this referral was from APRIL and they NEVER called me. I told her that, she looks up my name and claims they dont have a referral and never did all this time. I asked, "Oh, do the referrals "expire" after a certain amount of time maybe?" This girl could not comprehend what I was asking. "We dont have a referral." Yes, I got that...that doesnt answer my valid question. So now I have to call my doctor again and have them send the referral again. Ten days later they finally call and book me out to late August for a ZOOM APPOINTMENT. Not a physical appointment for a first-time visit that REQUIRES A PHYSICAL EXAMINATION to help me with my condition.
Fast forward to yesterday I receive a voicemail stating they have to reschedule that August visit because the doctor isnt in clinic that day. I called back in 3 minutes and was told they were out to lunch and would call me after. Ive never received a call. Ive waited months to be seen, and to have my problem resolved or at least diagnosed and treated because I am in great pain daily, for over a year.
Then when I Googled their phone number to see their operating hours, I saw the awful reviews. I hope my review, although long-winded, stops at least ONE person from going there. I already know they are not going to care about my issue and chances are, wont be willing to really help me get to the bottom of my long-term pain Ive been experiencing.
