City Auto Tech -Car Repair, Auto Electrical Technician and Auto Restoration Service - San Francisco (CA)

5 /5 Saul Glover: They explained the repairs needed in a way that was easy to understand, which I really appreciated. The work was completed quickly and at a fair price, and my car is running like new again. Its clear they care about providing quality service and making sure their customers leave satisfied. I’ll definitely be coming back for any future auto needs!

5 /5 Luka Harris: They always take the time to explain the repairs and make sure I understand what’s going on with my vehicle. The pricing is fair, and they work efficiently to get me back on the road as quickly as possible. Its clear they genuinely care about their customers and doing quality work. I highly recommend City Auto Tech to anyone looking for a trustworthy and reliable auto repair shop!

2 /5 Jonathan Lim: TLDR: Disappointing Experience Despite Friendly Service I initially chose this body shop based on their positive reviews and reputation. I came in with the hope of getting a fair price and potentially becoming a returning customer. The original quote I received was about $1,000 higher than another shop, but after negotiating, they agreed to match the lower price. Unfortunately, the quality of the work did not reflect the shop’s ratings or the owner’s friendliness. Several parts were not replaced as expected, some components were improperly installed, and my passenger seat was removed and not correctly reseated. Most notably, the front bumper—which I paid for out of pocket—is now sliding. In contrast, the rear bumper, which was covered by insurance, was reassembled properly. While I appreciated the willingness to negotiate and the owner’s friendly demeanor, the poor workmanship has completely overshadowed the experience.

1 /5 Luisa Moreno: I went for a brake light issue. I left my car at 11am and they returned it around 5pm. I asked him to check the brakes too. They charged me $120 for the inspection and they told me I have to pay $375 just for the part. I refused to pay that much for a light change and left. When I got home I noticed that the old light worked fine, it was just unplugged. I had to come back because they left the back of my trunk opened . I also told him the light was working fine so I needed the same light and the back side to put it back. When I got home I noticed he put the light but was unplugged and he also hid the wire! This is unprofessional and dishonest. I paid $120 for nothing. In addition I didn’t receive any receipt for that.