5 /5 MrHummus (Brinoto): Highly recommend. I have an older, low mileage Mercedes that is in very good condition, but developed an electrical problem that my regular mechanic could not resolve. The issue was significant - I could not safely use or sell the car; without resolution I would have to send it to the junk yard. I took the car to the local Mercedes dealer and they also could not fix the problem. Then I took it to Bennett Automotive and they attempted to resolve the problem. They believed they fixed the issue and I took the car home, but it turned out shortly thereafter that the problem was not resolved. It was a discouraging situation.
Now the exceptional thing about Bennett automotive is that without my calling them, Matt, the owner of Bennett contacted me to check and see if the car was running fine. I told them the problem was not resolved, so he asked me to bring the car back for further evaluation. I took the car back to Bennett and they were finally able to diagnose and resolve the problem. It was expensive but it was much better than disposing of the car. Point being, Bennett’s took the step to demonstrate they care about their customers. The regular mechanic that had been servicing the car for over fifteen years and the Mercedes dealer made no effort for follow up, but Bennett Automotive did so. And that makes all the difference to me. I will now be taking my vehicles to Bennett and highly recommend the same to others in need of automotive service. Thanks, Matt!
