Barton Health - South Lake Tahoe (CA)

1 /5 Kek “ZZR”: Seriously the worst hospital Ive ever had the displeasure of visiting. I have used Barton 4+ times over years living in Tahoe and somehow each time they provide worse and worse service. My most recent visit we sat in the ER for 7 hours straight (not once offered water). After finally getting MRI results they had to transfer us to Reno because Barton doesnt even have a neurologist on staff. Seriously? And dont get me started on the billing $$$. Other reviews have said enough. They have decent employees, but this hospital is filled with rot from the ground up. They will probably charge me $1000 for this review. Drive to any other hospital unless its matter of life and death, and even then I almost would rather die than go here again.

1 /5 Anthony Bonilla: Bills preventative care as non preventative, something that shouldve been covered 100% by my insurance ended up being billed to me at over $2000 dollars, they never answer your messages on MyChart and never call you back like they say they will. Ive now had to bring my insurance broker into it to try to get it fixed and will most likely be sending in a complaint to the California department of Insurance.

1 /5 Gina Grandinette: In January after a skiing accident i was Brought by ambulance here. They did an x ray and sent me away saying it was a sprain. No mri was done. 2 weeks later when sprain was not healed saw ortho and said that mri should have been done- finally we did one, results another week later and saw my tendons were ruptured. And i needed Emergency surgery. Wish we had know sooner went weeks needing surgery. Healing process now prolonged as I just had surgery two weeks ago.

1 /5 Saimon Gudini: On July 4th 2022 at 9:30 am I was hit by a boat on the lake through no fault of my own. I arrived at the hospital, they took a picture, examined me and there were no bone fractures. But the invoice was sent for $26,500. Are you crazy there?? I will sue you!! Look at your reviews!! People write that you are racketeers!!!

1 /5 Brianna Chrisman: Barton Health is an extremely unprofessional healthcare provider, with a customer service & billing department that seriously pushes various health and insurance related laws. Barton misbilled my preventative care visit as non-preventative. Upon trying to resolve the issue, I was redirected three times to various departments, and spoke to different representatives who were not only incompetent but also directly lied to me about what they were seeing on my billing and medical records. They also consistently refused to tell my partner how much his physical therapy appointment would cost no matter how many times he asked, but continued to pressure him into booking an additional appointment for a minor ailment. The bill was close to $1,000 for a 1 hour appointment, not covered by insurance. My advice: Stay away from Barton. Unless you have a medical emergency that needs to be treated immediately locally, find a non-Barton provider even if they are a further drive away. My promise: I will continue to fight my battle with Barton, not only for myself, but for the folks who do not have the time or means to push back against the mistreatments by Barton that they have surely been dealt. Update: Notice the representative below didnt even take the time to give me a functioning phone number. Barton does not want to help you. I did find the functioning phone number on the many poor reviews that were below mine, and have called them. I will continue to update with what happens (I do not suspect it will be happy updates).