Taco Bell - Orland (CA)

2 /5 V Exum: We were traveling so my 10-year-old son went in to order (he wanted to go). He went in and got stuck when placing the order on the kiosk. He went to the counter for help; waited for about 5 minutes; no help—no one even acknowledging him. He came out to the car and I went in to order from the kiosk and needed to pay cash. “Pay the cashier”. Stood at the counter 15+ minutes. One employee came to the counter to use the register for a credit card purchase for the drive through. That employee did not acknowledge me. Finally, after about 5 more minutes, I asked…”did you get my order?” She said, “no, did you order at the kiosk?” “Yes, and I need to pay cash.” She then took my payment and made my food. My issue is…why do employees ignore people standing at the counter?…they saw me…what happened to customer service?…totally ignore customers except to give them a bag. so frustrating!

3 /5 Mari Brown: Order took quite a while to get when ordering ahead, the employees didn’t seem to bother helping with making the drinks just handing out cups. Near the windows there are hundreds of dead bugs. The food once we got it was fine, but just odd experience.

2 /5 Dragon Fear: Its been a while since I last tried Taco Bell, and for good reason. I dont want to denigrate the workers bit the food was incredibly bland. Even the spice was host spice with no flavor. The Doritos supreme was fine. The double stacked taco may as well have had no sauce between the tortillas. I really should have listened to the kid working there about the cantina quesadilla. Incredibly bland side from that flavorless heat. It just tastes like chicken. Basically, Taco Bell just doesnt care anymore. There are multiple versions of Mountain Dew in the machine but cmon Yum! Brands. How about the gold Pepsi for those of us who cant deal with caffeine? Sorry to the guy who was really nice taking my order, but Im not coming back any time soon. Not your fault. Its just that the corporation got lazy. Taco Bell used to have the real cantina menu with shrimp tacos and even briefly had street tacos. Nowadays? Ill just go up the street to one of the two taco trucks, pay less, and get more flavor. Remember when you had the cheesy need and potato burrito? That was awesome. It was maybe a buck. Now for beam and rice burritos you want $2.29? Seriously, come off it. I can get a cab of refried beans for $1.78, an 8oz block of sharp cheddar for $2.50, instant Spanish rice for $1.50, and tortillas for $3.99 and probably make at least 15 of those. For $0.65 a piece. You want 3.5x the retail price and I know for certain youre not paying that kind of money for the ingredients because you buy in massive bulk. And I hate beans anyway. Also can we cut out the brutalist corporate architecture? Its not pleasant.

1 /5 Nick O: Idk how this Taco Bell has good reviews don’t even bother but anywhere nearby like willows or Chico etc is far better and gives you quality and quantity.. this place is so SKIMPY I’ve lived here for a year and a half and the manager trains them to make the food like this you can tell I’ve even called and questioned it politely and they were rude about it. The burritos and everything are tiny more tortilla than insides like an egg roll. Every item here is a small portion. And I’m not being picky go see for yourself. That new manager is a joke. Come here 2-3 years ago to visit family and you were full for $8-10. Update 1/1/2024 Excited about the new grilled cheese nacho fries? I was too. This is what $4.99 gets you. Remember that’s next to a small sauce packet. The cheese portion is great but where’s the fries?

5 /5 Pedro Palomera: Quick in Quick out food hot, clean place and good service what else can you ask for from a chain franchise? I love it!