Smashburger - Hollister (CA)

4 /5 Im Still Hangry: I got a bacon protein burger. The bacon was chewy, greasy, and left the whole plate covered in grease—it was nasty. I also ordered a shake that was supposed to have chocolate, but all I got was vanilla with cookie dough. My guest got a chicken sandwich, and the chicken was dry and just plain bad. Honestly, a very disappointing experience.

1 /5 Alexandria F. Cordova: Firstly I will say I’m a food enthusiast, I love good quality food and smashburgers has that quality, but the service and atmosphere my husband experienced while picking up our order today was unprofessional and unnecessary, firstly the girl running the counter completely ignored him and when he explained he was picking up an order she miss heard the name, no biggie but was completely rude to him because it seemed to inconvenience her, secondly we had ordered a 30oz fountain drink with our order and when he asked about it she said there was no drink with order, I’m sorry but I spend good money for food and when a drink is $3.99 I expect what I pay for especially when each burger is $16 a piece. If your going to have someone at the front counter make sure that their customer service ability matches the quality of food, because bad customer service will take away from the quality and quantity of customers you receive, especially being in such a small town and all. Just saying.

5 /5 B: Fast Casual Smashburgers ~ Classic Double with Tots came out to $16.04. Bit pricey but worth it for the quality ~ will be back if in the area

3 /5 Tired Wanderer: Food is great, but more pricey then it has been in years. Service is zombified too. Cashier didnt realize what I said cause his brain was on automatic, which was surprising. Atmosphere is okay, but unimpressive to be honest. Decor is also just...dull. Not bad, not amazing either unfortunately.