1 /5 Tai Le: Visited on August 20th to try their new item (Korean Spicy Noodles - Mì Cay). It was overall terrible!
Reason: The way they made it was wrong by putting the wrong ingredients in it. For instance, they put char-siu (which was a type of meat they used for banh mi), ground pork (mainly used for Phnong Penhs Noodles - or Hu Tieu Nam Vang), bean sprouts, white onions and cilantro. For your information, the real Spicy Noodles - Mì Cay doesnt have ingredients that I listed above. About the taste, it was the same as the seasoning pack from the instant noodles (from my experiences, they probably got it from the instant noodles name - Siu Kay).
With all the reasons above, I feel very disappointed in the way they introduced Korean Spicy Noodles - Mì Cay - dishes. It shows that they just want to make money from the new, "catchy" item, but did not care if it was right or wrong. Especially for those who have tried these dishes before, they will feel the same way that I feel.
- About their service, the staff was great with a polite gesture. However, the server and the kitchen staff need to do better when customer have to wait for their food. My table waited 20 minutes for the two Korean Spicy Noodles and 30 minutes for the Shaken Beef Rice Plate. Otherwise, the restroom needs to be clean as well.
- Another important thing that I want to complain about is their tipping. Watch out for the percentage that they put. Our table was about $57, and the 10% tip option was $10 something on the screen. Please be sure to calculate yourself before tipping.
Overall, I rated 1 star because of their new dishes, plus the unpleasant experience with the service today. I hope they can do better so new customers will have a chance to try the "right" new dishes that you guys offer.
(Below are pictures from my table and the picture of the instant noodles package I mentioned.)
Reply to the owners newest comment:
- First of all, my friend and I, who were there to try your new dish, are both Vietnamese. Moreover, everybodys tastes are different, so I was not saying that the dish doesnt taste good to me, so it does the same way for all Vietnamese people. However, we (as a person who has experienced tasting the right Korean Spicy Noodles - mì cay) did not have a good experience with the way you guys make it. Otherwise, you said you brought Korean ingredients to make this dish. Let me ask you (or someone who knows about this - mì cay - dishes), are char-siu, ground pork, cilantro, and white onion supposed to be in those dishes? No! And even in Korea, they do not put those ingredients (or even in Vietnam, where this dish is selling everywhere throughout the country). My review is based on the legit experiences that my friend and I had about the new dish - Korean Spicy Noodles - that you guys offered. Other items from your menu, we did not have any comments because we did not have a chance to try them. So Im not making any negative impacts on your business. You can listen to me as a customer and improve the new dish to be better, so you can get more positive reviews from other customers. Or you can ignore, whatever you, as an owner, want to do. But dont think customers reviews like mine aim to bring your business down. Lastly, thank you for your invitation to come back! Though, we are not happy when you guys thought our review was intended for a negative purpose.