5 /5 Jennifer Whitman: I have to say that these sandwiches are worth EVERY penny, but more importantly.....
I recently had a strange complaint (it happens, nobody is perfect). Though, it was the way it was handled.... we had a terrible phone connection and I couldnt hear what the gentleman was saying and Im sure he couldnt hear what I was saying either. I was at work, in a hurry, and just tried to be clear due to the lack of being able to hear clearly.... anyhow, I actually received a call back with a beautiful voice message saying they would be happy to make my experience better. Even on a bad day, believe me, that sandwich didnt go to waste!!! Its not about my complaint nor was the order bad (everything was good) what really hit me was the care and customer service. Oak deli, if you read this, Ill be back! Thank you for the call. I dont need anything more, it was ate up with fat bellies and big smiles. Im glad to know people care. Thank you! Looking forward to our next encounter