Kansai Concord - Concord (CA)

1 /5 jayson castillanes: Served with spoiled rice on a california roll sushi and baked mussels taste so bad! Tried to call them and the person who i talked too told me he will escalate the issue with his manager and i should recieved a call back but did not happened! Please be aware!

1 /5 Tracee McDonnell: Sorry, The server dropped our water at the table and it went all over the floor. They wipe up a little bit and left the rest to dry which took a while. Our shoes stayed wet most of the time there. They took over 30min to address our table. Once the dishes came my daughter and I were disappointed because our sushi wasnt very good. The tuna in the rolls were quite dry. Also, the single Roll I ordered had what felt like a piece of a toothpick in it. I took a bite and it became stuck between my teeth. We chose not to eat anymore. However, my other daughter and son enjoyed their meals. Although, it was our Familys Memorial Day in which we remembered our first borns birthday. We at lease enjoyed our conversation. together.

4 /5 Rashidi: One of my go-to spots for Sushi. They have never let me down, whether in Oakland or Walnut Creek. The Bento box lunch special is always a great tasting and healthy win for a not too heavy lunch. The staff are always nice and its always a nice chill vibe.

1 /5 Maria Bordon: My family and I have been longtime customers of Kansai. We live nearby and order frequently—dine-in, takeout, and DoorDash. I regularly order the vegetable udon, and I almost always request the noodles and broth separate, since noodles absorb the broth quickly. On my most recent takeout order, the noodles and broth were packaged together. By the time I got home, the broth had been completely absorbed, leaving me with soggy noodles and no soup. This is not how my order is typically prepared. I called the restaurant expecting a replacement or refund, which has never been an issue in the past. Instead, I was told there would be no refund or replacement, and that I would need to come back just to be given broth. For a $14 dish—and as a frequent customer—that response was disappointing. While I initially agreed to pick up the broth, the way the situation was handled, along with the dismissive tone of the staff member I spoke with, made it clear that customer appreciation is no longer a priority. I understand the restaurant is under new management, but this experience was enough for me to decide not to return. They can keep the broth—I’ll be taking my business elsewhere. if I can enclose pictures on this thing I would. Cause you would be appalled. There is absolutely no reason why I shouldn’t have been accommodated.

5 /5 Melicha Chavez: This spot was introduced to me by a friend. I recommend trying the Wendy roll, California roll, miso soup, any sashimi or nigiri and sea weed salad . These are what I have tried so far . The service here is outstanding!! Good environment when dining in or picking up.