3 /5 Ken: Food: was as advertised. I’ve been to several jollibees and food is always as expected—-specially their chicken.
Service: cashier did not know the different types of chicken (spicy, regular, etc).
Atmosphere: came in this last Tuesday at 7:55pm and the restaurant looked dirty. Napkins on the floor, chairs were all over the place, and the trash was overflowing. The restaurant just looked like a place I did not want to eat in. Luckily we took our food to go and we knew their chicken was good.
If it would have been my first time at a Jollibee, this restaurant would not have been a good impression. I would have walked out due to the cleanliness issues.
They had enough people working, so clearly the issue is the manager/supervisor on duty. It was not even busy. There were no customers in line when we arrived at the restaurant.