5 /5 Nancy Goldrain: We had a prime rib dinner tonight at Jacks. We were celebrating a special event. Our server was very attentive. The dinner was very good! We had a Wedge Salad and a cup of Clam chowder and of course, the prime rib. Initially the prime rib came out medium (we ordered MR). Izabelle, not our server, overheard us talking and came over to say she would bring us out another piece. How nice was that? She was not even our server and wanted to make our experience a good one. This never happens today...it seems that not many employees are empowered and maybe they do not care (times have changed). Then enter, Izabelle...thanks for making our night! Thanks for caring and thanks for being the reason we will come back to Jacks! We recommend you try this restaurant!