Fortune House - El Centro (CA)

5 /5 JayJay Oh: Good in incredibly delicious.. amazing fortune and great service.. love it.. will be coming back for sure

1 /5 Karla Rodriguez: Bad customer service, the waiter got our order wrong he brought salt and pepper chicken instead of salt and pepper fish. We asked for it upon ordering. Mind you the waiter didnt write down our order while ordering. I hady family with me When I asked for the salt and pepper fish, he was rude.On top of that the waiter put his hand up like screw the customer. Overall the food could have been better. This restaurant requires etiquette customer service and prioritize customers. He wouldnt check up on our table and we had to call the other servers to assist us. We were recommended to this place, its unfortunate that we had to experience this.

1 /5 Alicia A: If you are ordering the fried shrimp combo you only get 2 shrimp. They do not put this on the menu. When asked anout the 2 shrimp on my plate the waiter became defensive and rude. I asked to speak to the owner and she came to the table and said "What is the problem?" Very rude and unprofessional. I expressed to the owner that she was being rude and shenmade an excuse that it was a language barrier. A smile is spoken in all languages.

1 /5 Tiny A.: Although our food was delivered to our table quickly, they did not provide friendly, responsive, or helpful customer service. Servers never checked up on us but were more attentive to other tables. When we asked for more napkins, we never received any. It was difficult to get the attention of any server, especially when we wanted boxes to go and refills. The food was okay but could have been better.

5 /5 Kay Park: My husband grew up in El Centro and raved that the Chinese food was good and different there. I was of course skeptical. We visited on our way to Phoenix and tried the shrimp chowmein. My son and I both said it was probably the best we’ve eaten. And I’ve had many chowmeins in my life. It was so flavorful, huge portions and lots of shrimp! I wish we had a chance to try the other dishes!