Eureka! - Roseville (CA)

2 /5 Shawn: Why we chose Eureka: My wife got a physical buy one get one burger coupon in the mail and we went ahead and went out there today. How busy / fast was service: The place was busy, but service was slow to be seated and it was about 3 minutes before someone came over to help the person in front of us waiting. About another 4-5 mins before they got to me and my wife to seat. We only noticed one waitress, one waiter while there. Busy for them Im sure with how packed the room was. Lighting/ambiance: Room was somewhat dark, couldnt read the menu without my phone flashlight but Im older and have problems seeing text well without lighting probably due to working IT for 35 years and gaming so much. I dont recall any bumpin music of any genre going on in the background. That can be good or bad depending on what ya. Just kind of quiet except games on a sports channel above the bar a ways away. Service: The waitress was nice, took our order quickly, and the order was almost entirely accurate (asked for extra special sauce but got none on the Eureka burger, was asked what kind of drink I wanted a couple of times). Food delivery to the table was pretty quick and we were happy with that. I did have to ask for soda refills because the wait staff didnt come to our table regularly. The food: We ordered burgers (Eureka burger with a veggie patty for her, a BBQ burger for me) but they were dry (no juice at all inside of my burger). It didnt help that mine was crispy on the outside edge of the burger breaking off in my mouth on the first bite and it had hardly any BBQ sauce on the burger. Her Eureka burger was dry too with no special sauce on it which it was supposed to come with we thought. The fries though were fine, not bad or good. But they were better than the burgers in our opinion. Take away impression: Even with the coupon for one burger free, we left paying ~$39.00 for 2 burgers, 2 fries, 1 soda, 1 water (free glass), and an 18% tip (~$8.00). If our good choice is going to be burgers, we will opt in the future to hit somewhere else. Some photos attached for reference

1 /5 Nicole Ansley: A while back this used to be my spot. I would come here for a good burger and some appetizers, but this time I was completely disappointed in the level of cleanliness. First, our waitress Marianna was really nice and I want to acknowledge that. But then she went on break and left us with our waiter, Tayezion, who was extremely busy. I do not understand how they could be so busy when the restaurant was absolutely filthy. Employees were going in and out of the kitchen but never doing anything to clean, not even wiping down a table that a family had left over an hour earlier. There was still food on the floor and things left on the table. Trash was all over the ground in the kitchen and the trash bins were full and overflowing. I saw more than six employees walking around doing nothing. At one point, I believe I saw the manager. He had on regular clothes, which is how I could tell he was the manager. He was going in and out of the door and before heading to the patio he grabbed a dirty, wet rag and started cleaning tables with it. It was disgusting. Then it got even worse. A waiter came from the back and dropped a gingerbread ice cube on the ground. He picked it up, walked to the back of the bar to throw it away, and then wiped his hands on his shirt instead of washing his hands. It was unbelievable. I even told a couple sitting in the next booth that they should not eat the food. I was able to get a clear picture of the kitchen and showed them what it looked like. They had just gotten their food, but after seeing the picture they decided to ask for the check and leave. On top of everything, my burger was terrible and cold. I could not even complain because Tayezion was running around trying to keep up. I ordered the bone marrow burger for $22 and it was absolutely not worth it. My husbands burger was tasteless and it did not look like a $19 burger at all. I am extremely disappointed that I ate there. I believe in paying for my food, but I did not tip this time. I normally would, but this was unacceptable. I will never be back. Please do not eat at this restaurant.

5 /5 david: Came here because I kept hearing about their burgers. I had the bone marrow burger, & it was very good. It’s obviously different from a traditional burger but it has great flavour, I think it was worth trying. I got the cheese balls on the side. They were good but over-hyped, they are just deep fried mac & cheese balls & there were like 3 of them only. The chicken sandwich was also very good. The truffle fries weren’t bad. I wasn’t exactly filled after my meal, but I did enjoy it overall & I plan to be back & try some of their other burgers.

5 /5 KD Mann: After a long long day just wanted to have a nice American juicy burger this place was mentioned in search in top 5. So tried it out and yes no regrets food and ambiance was great. Burger and chicken sandwich tasted great with wings. Would love to revisit.

5 /5 gregory ching: Good atmosphere. The music was good and staff were very friendly. We went during lunch time on a Saturday. Food came out perfect and was delicious. Although we ordered wings I thought would be spicy but they werent. Burgers were delicious.