1 /5 Abc (SMM): The food and service here has recently gone down hill. My family and I have something from
here at least once a week. It’s the better food option health wise and variety wise.
The lack of consistency is upsetting. I originally thought it was a time of day thing because that happens when you have different cooks. Then the customer service took a decline. I don’t get it. We tip and don’t ever dine inside.
Breakfast burritos - the size is tiny almost like a microwave burrito some days and other days it’s regular size (what you expect.
The breakfast burritos are either bone dry and no flavor or just right. So, it must be whoever those cooks are.
3 times in a row we get 4 salsas for 2 breakfast burritos. I go the 4th time and they say “it’s one per burrito” and they’ll charge for any additional sauces. We’ve probably had 20 breakfast burritos in the last two months and never have we been charged for sauce.
The same thing has happened with chicken strips, bowls, and salads. If you allow one sauce per item that’s fine, and I don’t care about paying.
It’s the consistency. Sometimes it’s like food can’t possibly come from down home. One day it’s not an issue a the next day it is.
I love to support small businesses and I really hope things get better because our food options in the High Desert are not great.
I did call to speak to the manager last week and was told to leave a message. Did that. Called yesterday and asked for an email, was told it could not be provided. So today, I’m hoping someone in charge actually pays attention to these recent reviews.
I’ve been eating here since 2014, maybe even before but things have changed this last year. I’m really hoping they get better.