5 /5 William Evanusich: I had an AMAZING experience on Veterans Day! For being as busy as this place was, I got my food pretty darn quick.
I was also pleased they offered any meal on the menu free (except for steaks) which was totally understandable for veterans. No sign-ups or coupons, just show your ID. So I just got the cheeseburger with fries.
The cooks Raymond and Mike did a bang-up job, the burger was very good and the fries were perfectly cooked.
The hostess Melissa and Payten were very focused on everyone coming in and getting waters and helping bus the tables as well.
My waitress Candence was very nice, warm and a delight to deal with. It seemed like all the employees were like a family, and a happy one, joking around when they could which I am sure helps out with the stress of a very busy establishment. They all worked as a team from the dishwasher to the cooks to the waitstaff, any military commander would be pleased on how this place operated like a "well oiled machine".
I took a photo of their placemats that show their 6 "credos" and I REALLY appreciate #3. I am so tired of the standard and robotic corporate greeting, "welcome in" that has seemed to engrain the western culture.
I remember the first Black Bear lunch I had, maybe 20 years ago in Redding. I remember the lady sitting down in the booth to take may order as though we were friends. It was like I was back in the south (Little Rock) and that waitress made me feel as though we were family and/or just good friends, asking me how my day was going, and asked like she meant it.
Anyway, I snapped a few photos before leaving and they thanked me for my service to our country.
I think Bob and Bruce who I think started Black Bear Diner in Mt. Shasta City 30 + years ago should be pleased and proud that what they started back then still holds true today!