Keywords: establishment,insurance_agency,point_of_interest

Willette Jones - State Farm Insurance Agent - Salinas (CA)

Address: 🏡 341 Main St, Salinas, CA 93901

Phone : +1 (831) 424-7505

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJQ4Wv99T4jYARNFoDhAiT2aU

Where is Willette Jones - State Farm Insurance Agent 🏡?
341 Main St, Salinas, CA 93901
What is the phone number Willette Jones - State Farm Insurance Agent 📱?
(831) 424-7505
What Clients Are Saying about Willette Jones - State Farm Insurance Agent (on GG)

5 /5 Camadini: Last week Representative Adams was great Helping me with my Claim request and Today(07/02/25) its Natasha, she is Amazing following Up with my Case with Safelite... Both are Amazing Employee.. they should both be Recognized and Thank you for your Service..

5 /5 Pachamama Sana: I would like to thank Natasha for the amazing service and help she provided me today. I love working with her,she is always so helpful. A true treat other like you want to be treated human being! Always going above and beyond to give the best options for our vehicles! Thank you very much!

5 /5 Donn Hernandez: No matter what the issue with my insurance needs either personal or for my business account Natasha has always handled it all in a very professional manner. She is an asset to State Farm for sure.

5 /5 Yvonne Carreon: Willette Jones, and her fantastic team, Patricia have been extremely helpful during a issue with another insurance and helping me resolve the issue. They have gone above and beyond to help me, and were very responsive. I cannot thank them enough!
Convenient Location
GG map: https://www.google.com/maps/place/?q=place_id:ChIJQ4Wv99T4jYARNFoDhAiT2aU

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Leticia Street: I am writing to give feedback on my recent appointment at the Salinas CA AAA branch today, Friday April 18 at 3:20. I made an appointment to discuss potential home insurance (I already have auto with AAA). I wish I had the name of the agent to share. I felt the agent was very unprofessional; at the time of my appointment, my name was called, but instead of introducing himself and directing me to a desk or other work area, he addressed me in front of the full waiting room and began asking me questions about my inquiry. Im not sure how this office usually handles appointments but I am accustomed to being greeted and led to a more private area to conduct the appointment. Instead he immediately began asking me questions and told me I needed to "get the age of the roof of my home" in order to proceed (this is while we were still standing in the waiting area). He then asked me more questions and when I showed him a letter of non renewal from my previous insurance company, he loudly told me in front of the full waiting room that "theres nothing we can do for you here" and to contact my old insurance company with any questions I had. I felt very disregarded, pushed aside, disrespected and honestly embarrassed by the way I was treated by this agent. I have been a AAA customer for many years for my auto insurance and am honestly considering finding another insurer after this experience. I will be calling the branch with this review as well. My hope is that no other customers have this experience at this branch; in these times we are in customer service really matters and this was an awful example. I do not have an issue with AAA being unable to offer me home insurance; I am, however, very upset at how I was communicated with and the way I was treated.

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