1 /5 Madeleine Forell: Inept, rude, scam. Big mistake to go local as they extorted about $100. in fees and charges--plus lost time. ($4.00 per debit card purchase?) False accusations about my "attitude." Really shouldnt be in business. (I have had no trouble with the half dozen other banks where I have accounts.) Ive been big on going local but now wonder if that was reasonable.