5 /5 Marc Sauceda-Rivas: I had such a great experience at Travis Credit Union here in Merced. I originally went in with my wife to open her an account, but thanks to the amazing service, I ended up opening one for myself right there on the spot!
Amber was the one who helped us, and she is super kind and friendly. She went above and beyond to make sure everything was smooth and easy. She explained everything clearly, answered all our questions, and made the whole process feel stress-free.
It’s rare these days to find customer service that feels this personal and genuine, but Amber delivered exactly that. We left feeling valued as members, and that makes all the difference. If you’re in Merced and considering opening an account, I highly recommend stopping by and asking for Amber — she’ll take great care of you.