Sierra Central Credit Union - Susanville (CA)

1 /5 John Boehme: They want a $10 check cashing fee for $150 check that’s a bit excessive what’s the point in going to the bank that the check is from if they’re gonna charge to cash it I don’t understand that they didn’t mind seeing someone walk out the door unsatisfied

1 /5 Jaeqob Pratt: Seriously the worst bank on the planet do not go here under any circumstances your finances are guaranteed to be absolutely decimated with no chance of you Being given any leniency or proper explaination invest at your own risk!!!

1 /5 Mina Admire: While the local branch in Susanville has been friendly, my overall experience with their online/phone customer service has been awful at best. Their online system is difficult to use, is often down, and never has the information available that customer service tells you to look up online!!! Better off taking your business to US Bank or anywhere else!!! Im DONE!

4 /5 genevieve costa: Have banked for years with SCCU but now theres a new machine and I need to get money but couldnt. Whats with the raised numbers?? No more chip cards? Let alone no notice of change. Not happy at all. Had to go to a gas station and pay fees to get the few dollars I needed.

1 /5 donald patterson: Worst customer service on the phone. The service member on the phone was not helpful and when a simple request of confirmation or proof of service, she said they do not provide email nor would something be mailed. This is a simple act of business that every liable company offers. Especially when it involves them getting a pay off of a $50k loan in one lump sum. Very happy to moving to a professional bank and away from Sierra Central. Branch employees in person have always been fine. Biggest issues are with phone service members and their interest rates and account fees are a joke , and the fact you can’t pay your loan pmt in person.!