Shawn Purcell: Allstate Insurance - Novato (CA)

1 /5 Angelo De Lorenzi: Ive been trying to get in touch with Shawn Purcells Allstate Office for a few weeks now to cancel a policy that I no longer need. I have left emails and voicemails, none of which have been answered. My account is still being charged for the reoccurring payment - which is far from ideal. I would love to get a response back from Shawn or his office.

5 /5 danielle walton: Allstate has always stood by my side and taken care of me when the time really truly mattered. This office is wonderful and pleasant to do business with. I get a call every year when my home policy renews to do a review of my coverages from Shawn personally as well as every six months on my auto policy. Shawn has always made sure I am insured appropriately and that my premiums are at a minimum. I have sent all my friends and family to Shawn.

5 /5 Roxanne Andersen: Shawn has handled my house insurance for many years and him and his office has been quick to answer any questions and provide helpful information. Recently, I wanted to add my auto insurance quickly and he was immediately on the phone with me and went through the whole process and by the time I got off I had the insurance in place. Couldn’t ask for better customer service!

5 /5 Will Karnofsky: Shawn handled the change in auto insurance with exceptional service. He was easy to work with and handled my specific concerns as well as saving me some money. I am completely satisfied with his company. I highly recommend him.

1 /5 David Duenow: I would not recommend this business to anyone. This is a shady business. They never return phone calls and I always pay my bill every month and they still canceled my auto insurance policy without notifying me at least 5 times. Allstate auto insurance has definitely gone down hill. The whole reason I chose allstate is because my father had allstate auto insurance for over 30 years and He was never treated this way. Your customer service sucks. I would work on your customer service or you will be out of business.