5 /5 Brandon Le: Roger’s Jewelry made a simple watch battery replacement feel like VIP service. I walked in without an appointment and was helped right away. The staff was friendly, knowledgeable, and careful with my watch from the moment they took it in. They tested the old battery, replaced it quickly, cleaned the contacts, and gave the case a light polish so it looked refreshed when they handed it back. The whole visit took only a few minutes, the price was fair, and they explained the warranty on the new battery clearly. The store itself is spotless, well organized, and stocked with a great selection if you want to browse while you wait. Professional service, honest pricing, and genuine care for the customer. Five stars without hesitation. I will definitely be back to Roger’s Jewelry for future services and gifts.