1 /5 Yesica Castillo: Would give a 0 if I could. Such a bad experience with this broker name BIANCA such a rude person! Just know this broker is just there for the money and not willing to help. Treated me so poorly no type of professionalism. She did not want to cancel my policy Pro Rata. I will be contacting the department of insurance because this is not right. A policy can be cancelled PRO RATA. How are you not able to cancel my policy? That is crazy!
They are so quick to take your money but not to cancel my policy Pro Rata??? Just be careful with them because she is not the only one who was like that, just some of them don’t say their names when you call. Ever since I been calling to cancel Pro Rata some people don’t even say their names they just say they can’t cancel which they CAN. They probably don’t want to pay their commission back or are not knowledgeable on insurance enough to know this. This situation sucks because I don’t have the vehicle anymore, why would I keep the insurance.
BIANCA is the worst! Be careful