Keywords: insurance_agency,point_of_interest,establishment

Progressive National - Pasadena (CA)

Address: 🏡 388 S Lake Ave #3, Pasadena, CA 91101
Phone : +1 (626) 329-4896

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJw3oxM5HDwoARa-3vQRDmK3E

Others Near Pasadena,CA

United Agencies - Pasadena
Jake Kenz: I called United Insurance Partners (UIP) to discuss a letter sent to me by Mercury Insurance Group (MIG) that stated that I owed $70.55 for “insurance provided” up to the cancellation date of my policy. I found this interesting since my agent and I cancelled my insurance strategically on the last day of my policy-month to avoid any prorated amounts or lapse in coverage. This letter must have been sent in error. Months later I get a letter from an attorney that states my account is in collections and to send them the money. I called into UIP to discuss this matter; they stated that the amount was due as a “cancellation fee” from MIG. I told them that this was not discussed with me prior to cancelling my policy with them and the letter states “insurance provided” not a “cancellation fee.” They attempted to play the blame game with me and denied any wrong doing. From there I called MIG’s billing department to discuss the situation. The person I spoke with didn’t want to hear it and kept repeating my name after every other sentence. I found this extremely rude and condescending. I was transferred to the customer service department at MIG. I explained to the person on the phone that my agent at UIP told me that my “insurance provided” was paid accordingly at the time of cancellation. The person on the phone tried to make the case that “insurance provided” and a “cancellation fee” is one in the same. She also stated that in the 20 plus page renewal packet they sent me 8 months ago it clearly states somewhere in the packet that there is a cancellation fee. So it’s my fault. I don’t know about you, but if someone sends me a bill that asks you to pay for something you already paid for (“insurance provided”) I don’t pay it again. If someone sends me a bill for something I have not paid (“cancelation fee”) then I pay it. Now, due to MIG’s inability to clearly state what my charges are for and their UIP’s inability to fully disclose all charges at the time of cancellation; my credit has been dinged.
United One Insurance Agency: Allstate Insurance - Alhambra
Hortencia Barraza: I have been a loyal Allstate customer for over 25 years, and I am extremely disappointed with my recent experience. Despite having no accidents on my record, my insurance premium has increased by 30%, resulting in an increase of over $100. This sudden hike in my payment is outrageous and unjustifiable, especially considering my long-term loyalty and clean driving history. I expected better from Allstate, but this experience has frustrated and dissatisfied me. GOODBYE ALLSTATE!
Jim Krause - State Farm Insurance Agent - Pasadena
Jim Krause - State Farm Insurance Agent
Melissa McKelvy: I’ve been a State Farm customer for 10+ years, and am continually impressed with their level of service. Jim Krause is a TOP NOTCH agent - very knowledgable, easy to talk to, and trustworthy. He’s helped me through several tricky situations, always taking the time to walk me through the process and answer questions. I highly recommend Jim Krause and his lovely staff. They make the entire insurance experience better!
Yvonne Burton - State Farm Insurance Agent - Pasadena
Veronica Rodriguez: Very satisfied. I have been with State Farm for about 8 years and have never had an issue with Yvonne Burton or her assistant Vanessa Joya. The service is great over the phone or in person. I highly recommend this office.
Ben Green Insurance Agency - Pasadena
Ben Green Insurance Agency: First off, Thank you Joey! Second, this is not my business location. Third, Leonard has been a customer since the day he wrote this. Not sure why he didnt take it down. Have a great 2022 all!
Farmers Insurance - Pasadena
LAs Auto Insurance - Pasadena
Moed Mier: Nice people, Great options and cheapest quotes for car Insurance
Deans & Homer - Pasadena
Montell McHenry: They love their clients
Hodgkiss Insurance Brokers - Pasadena
Stephen B. Groton Insurance - Pasadena
Isabel Salas Hernández: Steve was amazing helping me understanding everything about car insurances. He was always immediately available by e-mail or phone whenever I had any question. Very friendly, kind and clear in all his explanations. He suggested many different quotes depending on my needs. I ended up taking something different from what he offered, and he continued giving me good advice. Highly recomended!
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