Planet Fitness - San Bruno (CA)

3 /5 Terry jones: Get what you pay for no complaints on equipment , just cleanliness of bathrooms and hydro message area ( massage cover needs to be change every six months ) in my option .

4 /5 Nicholas Smith: The workout area is decent and offers a wide range of machines for both cardio and strength training. Cario, who greeted me at the counter, was helpful when my barcode didn’t scan. I appreciated the welcoming attitude, though several machines were out of order and the locker room could use better upkeep. It tends to get crowded during the afternoon, making it hard to find space. For the monthly cost, it’s fair value, but the place would feel much better with more consistent maintenance.

3 /5 Ali Evelyn: Came in for a quick workout and noticed a few machines were out of order. The locker area could use a refresh, but the staff member at the desk, Cario, was friendly and helped me sort out my access quickly. The gym can get crowded in the evenings, so I recommend going earlier if you want some space. Equipment variety is decent, and for the monthly price, it’s okay, but a bit of extra maintenance would make a huge difference.

1 /5 d J: I’m considering canceling my membership after 3 years! Honestly, this is the worst Planet Fitness I’ve ever been to, and all because of how poorly it’s run. Buy new equipment, fix the gym, or stop stealing money from your customers. The staff are always completely detached—half the time glued to their phones, rude, and sometimes even raising their voices at members. Machines are constantly “under maintenance,” but the reality is many of them aren’t even broken—they just slap a sign on so they don’t have to actually replace old equipment. Out of 4 climbing machines, 3 are marked broken, and 2 of them are perfectly fine! That’s not maintenance, that’s laziness and greed. The equipment itself is outdated and dusty. The gym feels poorly ventilated, and anyone doing cardio will notice how stuffy and low-oxygen the air is. For the amount of people who come here, there is shockingly little equipment, and what’s left is falling apart. This is pure poor management—cheap, greedy, and careless. We pay money every single month, and this is what we get? No new equipment, no care for members, just signs slapped on machines so they can squeeze more time out of them. Shameful. Buy new equipment, fix the gym, or stop stealing money from your customers.

1 /5 Sultan Sanjar: This gym is very poorly maintained. The shower room, commode, and sinks are not clean, and the drinking water fountain smells bad and feels unsafe to use. The toilets and gym floors don’t seem to be mopped or cleaned regularly, which makes the whole place unhygienic. Cleanliness is very important in a gym, and unfortunately this location is not meeting even basic standards.