Planet Fitness - Visalia (CA)

1 /5 Jas Caldera: I came in ready to work out, but was told I couldn’t use the gym because my home club was still set to a different city—even though I have an active Planet Fitness membership. The rep told me I’d need to go back to my old club just to change it, which I later found out isn’t true. You can transfer clubs or cancel online. No real effort was made to help me or offer a solution, especially when I was clearly there and ready to use the gym. I hope the staff gets better training on how to assist members.

4 /5 Joseph: Solid Planet Fitness location. It’s clean, and there is a good selection of equipment to use. Occasionally, some of the equipment is out of service but it’s usually not for too long. It can get quite busy at peak times, which makes it challenging to finish your workout in a timely manner, but it’s to be expected if going at those times. Overall, this is a good PF location.

5 /5 Lori Salinas: Got as a gift for a beloved family member. Ive been there as a guest. Staff is amazing. The place is great! I do get annoyed by some.people who sit at workout machines doing nothing but watching their cell phones. Hello, please be more considerate. Almost everyone wipes down the machines and the staff clean anything promptly and daily!

1 /5 Rodrigo Rodriguez: None of the new machines that planet announced have been released in this facility. Such a shame this location isn’t investing in the customer. Might need to switch to a more commercial gym. Also the same machines stay broken for extended periods of time.

1 /5 Christopher Walker: This location needs to raise their standards in cleanliness, gym equipment, and better management of location. Gym needs newer equipment, machines are ripped with huge holes, machines are constantly breaking, they also need new cable attach ments , the paper towels are not always stocked , women restroom is not always clean unless a certain worker is working, -leg extension is broken -chest machines is ripped -glutes machines has been broken for more than a month -hamstring machines has been broken for a month - leg raises machine has many holes - incline benches are defective and don’t raise up - the floors aren’t being cleaned/mopped by where you do Mat exercises ***Management will just comment on here and not make any changes to gym, I and many members have let the staff and management of all the problems , they see the problems and do nothing. They have cameras to also see what staff isn’t cleaning or stocking the common used areas , they just stand in the front and socialize with their coworkers or customers. It’s a huge inconvenience that the equipment is constantly breaking, they are also aware of the gym restrooms not being cleaned daily especially in the afternoons