Planet Fitness - San Bernardino (CA)

5 /5 Juanita Webster-freeman: As a regular visitor, I appreciate the employees “ Jennifer, Ramiro and, Cesar” for being able to take action on my concern last week ago. I never been in a position using a public gym with a random visitor follow me but, staring me down during my workouts during the night as am a Professional athlete for the US and never had an experience like that before. I enjoy using that location gym and appreciate how Your employees handled the situation as they do a very good job as well with, taking care of the gym during the night shifts. Thank you.

5 /5 andrew nuno: I had signed up for Planet Fitness, but was having issues signing into the app, the app. Instructed me to show up in person to the gym Location. I came across Maria, a vibrant worker there who would end up assisting me in accessing my membership to Planet Fitness on hospitality in San Bernardino. I am grateful that she was able to assist me. She was. Vibrant and very helpful and welcoming.

5 /5 Angel Huerta-Romero: Walking into Planet Fitness, I never expected two staff members to leave such a lasting impression on me. From the very first day, their professionalism, kindness, and genuine care for every member stood out. These two gentlemen don’t just clock in and do their job, they bring life into the gym, making it a place where people feel motivated, supported, and respected.

1 /5 Allen Enriquez: I drove over 4 hours and I account in Fresno California my membership is system shows as freeze however I showed my account contract shows it’s unfrozen! Denying entry! Am extremely disappointed with this franchise planet fitness extremely stressful, frustration situation the logo doesn’t meet and falls short of what is expected of a gym “we belong” it should say “we don’t care what your contract says” , “we belong to your wallet I don’t care about what your contract states on the application” terrible customer service and experience this franchise company supervisor should be consider and it’s corporate change it’s system we’re it’s integrated with integrity one shall be one system to allow a great success and seamlessly great company we’re all things can be seen. rather then calling and verify such details like feeling your not an adult and have to wait for your parents to approve of your own hard earn money and still call and nothing gets done because they don’t want to allow you because it’s a red screen yet I’ve approved my contract is is unfrozen and the staff explained in detail what’s going wrong and my membership is still good. Unfrozen system takes about 1 month tops so it’s super inconvenient and giving me anxiety about what I pay for shouldn’t cause this level of emotional distress just for a simple solution look at the contract it’s their second I contacted the main place I sign and up still nothing happened! Thank you for nothing this location is in my blacklist of no come to This gym