NITO Boxing - Palo Alto - Palo Alto (CA)

1 /5 Ammaar Adam: Do not do business with these guys ever. As other reviewers have noted, they continued to charge my credit card 18 months after canceling. I had to put a merchant hold on my credit card to get it to stop! They have charged me over $2100. Every time I contact them I’m told the refund is “processing” but I’ve gotten nothing. I’ve since had to open a dispute with my credit card company. Not a way to run a business!

1 /5 Christine Scheiber: I very much enjoyed boxing at this gym. However, they kept charging my credit cards for months after I had cancelled. I spent the past month trying to get them to refund me, but still no success. Extremely frustrating. It seems others are experiencing the same issue

1 /5 Jeff He: I requested cancellation in late 2024, but instead my account was frozen without my consent. Recently the gym started billing me again because the ‘maximum freeze time’ had expired, even though I had asked to cancel. I was charged $76 on Aug 18, 2025, and my phone calls to the gym have gone unanswered. I’ve emailed the official address listed in the contract to cancel again, but this has been a zero-star experience.

1 /5 sungeun lim: NEVER ALLOW THEM TO SAVE YOUR CREDIT CARD! I stopped going to the gym more than 6 months ago but they still charged membership fee to my credit card last and this months. Tried to reach them via email, contact form, and phone, but never responded.

1 /5 Phillip Kinney: Triple charged me months after I canceled and hasn’t responded to my emails to get my $725 back. Irresponsible with your credit card information. You stole near a thousand dollars from me. I’ll take this down when I get my money back.