1 /5 Curtis Barry: They seemed really nice, but they charged me $20 over spot on a gram of gold. Guess it was a misunderstanding. The guy told me the price using the phrase "spot price". His words were "Spot price on a gram today is..." He didnt say "spot price plus premium" or anything similar. When i was asking about silver products, he mentioned that other non bullion items cost more than just their straight metal value due to "premiums" (art, collectability etc).
I assumed with bullion they obviously change more than spot, so its ultimately my fault for not knowing what i was doing or what I needed to pay attention to.
I was just trying to get my kid started into the idea of investing. I clearly expressed my naivety to the guy and thought I asked all the correct questions.
The receipt isnt itemized. A clear receipt would have been helpful in avoiding misunderstandings.
All in all it was a sour experience.