5 /5 Sheila Watkins: Susan Mesa has been my Farmers Agent since 2006. I have been a Farmers customer for 32 years. I have had 2 previous agents for the same business. Susan is by far the best. She is personable, professional, and extremely knowledgeable. I trust that if Susan makes a recommendation that she has my best interests at heart.
This agency actually answers the phone. Susan is reallly good about picking up the phone and calling her clients rather than days of emails back and forth.
Susans agency has handled our homeowners, both of our vehicles and renters insurance. Weve had multiple claims over the years. Our claims have been processed quickly and to our satisfaction. Susans referrals are top notch. If you are unhappy with your agent, no matter which city you live in, Susan Mesa is the way to go.
