Keywords: establishment,insurance_agency,point_of_interest

Farmers Insurance - Samuel Glass - Susanville (CA)

Address: 🏡 2020 Main St, Susanville, CA 96130
Phone : +1 (530) 258-2218

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJfdhWuCGWnYAREYE4H6eZBe4

Others Near Susanville,CA

  • 6 Recommended Insurance Agencies in Susanville, CA

    08-2025 Farmers Insurance - Samuel Glass in 6 Recommended Insurance Agencies in Susanville, CA
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    Michele Lovie: I have been a customer for over a year and cannot say enough WONDERFUL things about my agent Karen Manzano. She is always so helpful, knowledgeable , caring and professional. She always goes above above and beyond to provide SUPERIOR service. Thank you Karen. We really appreciate you.
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    Jacky Gonzalez: Marco at Cost-U-Less Insurance was fantastic! He made the process of getting insurance simple and easy to understand. He was patient, knowledgeable, and took the time to explain everything clearly. Not only was he helpful, but the prices at Cost-U-Less are also great! If you’re looking for a smooth and stress-free experience, I highly recommend asking for Marco. Excellent customer service!
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    Kiel Gray: I was searching for insurance at a great price and ended up getting a call from a gentleman by the name of Jesus who made the whole experience 100x easier. He was very helpful and you could tell he genuinely wants to help his clients and does it to the best of his ability. Would recommend them to anyone looking for insurance and that wants a friendly and professional experience
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    Kareli: Miguel Z was the one who assisted me and he was super appreciative and so nice to me. He was one of the best insurance person I ever talked to. He helped me and was very honest and so sweet about my situation.
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    Joshua Reyes: “Really appreciated the help I got with setting up my auto insurance.Ms Myra was professional, patient, and explained everything clearly. I even managed to get a laugh or two out of her, which made the whole process feel a lot more relaxed. Great experience overall… High Recommended. And deserves a raise
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    Betty Zelaya: I originally signed up through this office when I first got my car, and things were fine, until I received my renewal notice. My premium increased significantly even though my coverage hadn’t changed. I called the manager to address the issue, and instead of clearly explaining it, she vaguely blamed “coverage changes” and more accidents in the area. When I pressed for more clarity, she told me I needed to come into the office for a proper explanation, something that could’ve easily been handled over the phone. She also mentioned that my new payment schedule might be a system error, showing four higher payments instead of five, but didn’t follow up or offer any solutions. That customer service experience alone made me decide to cancel. When I went to the office, the person assisting me had me sign a cancellation form but couldn’t confirm whether I’d receive a refund for the unused portion of the month, even though I had already paid through the end of it. I was told to call the insurance company myself, which felt like poor service all around. I ended up finding better coverage at a lower rate through another provider. This office really needs to improve its communication, follow-through, and how it handles both customer questions and cancellations.
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    Iyana Wills: Paris Anderson was awesome to work with! She answered right away and took the time to go over all my options. She really helped me find the best price for my insurance. I could tell she genuinely cared and made sure I was taken care of. If you need insurance, I definitely recommend going to Paris!
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    Grigor Kocharyan: Liana was absolutely amazing! She explained everything about our coverage very thoroughly and gave us a quote we could not deny! Thank you LA West!
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    Jesus Rodriguez: Very efficient and knowledgeable staff. I had a great experience with Crystal. She made it easy for me to understand what im paying for. I really recommend for the 30% of uninsured drivers out there to get you some Family insurance.
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    Carl Leslie: I have been using Choice insurance Agency for many years now . Mohammad and Michelle gives great customer service. They always find me the best deal for my vehicle insurance policy. Thanks guys for always being there.