5 /5 Faith Yao: So me and my twin wanted to get piercings, but half of the stores in great mall had pretty terrible reviews and it was going to be our first piercing, both of us were already really worried and nervous. I went to great mall before the date we decided to get pierced to just check out all of the stores. I walked into this one to ask about the piercings and the sales lady Imma, she showed me everything and explained how to care for the piercings. She joked about her daughter getting a tattoo behind her back. I had the greatest time talking and joking with her, and decided to get it pierced the following Tuesday. We went with a friend group on Tuesday and met a lady named Juanita. She explained everything to us and showed us the prices. She was super sweet we decided our piercings and paid. Her attention to detail was amazing. Jenn/Jennifer was another employee and she was the one who pierced us. She was super funny and friendly. She cleaned our ears and put a dot where she would do the piercings. She had us confirm to make sure we were sure we liked the placement, which was a relief because we were very worried over it. Talking to both of them made it a lot funnier and easier to get pierced, and it didnt hurt much at all. The piercing was smooth and afterwards I had little to no pain. It looks great and Im so glad I came. They were the sweetest people and made it so much easier. I would definitely come back here when I get another piercing.