1 /5 Hannig D. “Dutch”: What in the world is going on in Clearlake. I go in about 4PM to open a CD. When I get to the window I explain myself and present a Cashiers Check made out to me. The Lady, a bit of a condescending voice says "Can I see your Debit Card?" Debit card? I explain I dont have a Debit Card. After accepting my I.D. she says "Please have a seat in the Lobby." I have to ask "What lobby?" She points. The lobby is a loveseat at the end of the counter facing the wall. Its uncomfortable. After a short time a Lady walked up behind me (not around in front to get my attention) and in a loud abusive voice "Are You May Appointment?" I was so put aback I returned in a mimic of her voice "No I Am Not!" After explaining myself again she took me into her office. Eventually I was able to open the CD, get some cash and put the balance into savings. But having been asked "Did I give you your receipt?" I had to so "nothing, you have given me nothing." When we were finished I notice that there was a hold on the monies deposited on Savings. I didnt care, but this was a Cashiers Check from another bank. "It was just policy." The whole experience was just rude. Personal Service just wasnt there that day.