1 /5 Alexis Lacayo: Most likely going to terminate my membership soon. This club can never seem to enforce their rules. It would be nice if someone would come out of the office every now and then to check the pool area, especially the hot tub. They have a sign posted that reads "Children under 14 not allowed in spa", yet kids are always in the spa. They make it dirty and jump in the water, run around with minimal parent supervision. Today a kid did a cannon ball into the spa. Very cool... Also, their water machine filter was left on red for weeks, told employee it still hasnt changed and they told me its always like that. Weeks later the filter light shows green. So I was essentially lied to. Not worth the money paid and would rather spend my money elsewhere.
Update: Hot tub jets are now broken due to the carelessness of others. Also, water machine by tennis courts have not had filter changed since 12/2023. Staff at Planet Fitness are more educated and nicer than the staff at Brenda. No one knew how to cancel a membership. Pools are also dirty, one seems to be in cleaning every time. Go spend your money elsewhere.
