Bay Cities Credit Union - Hayward (CA)

1 /5 Tiffany Perkins: The worst place to do business. The customer service is mediocre not warm, and they seem to be untrusting with member of affiliate branch members. I had a cashiers check that was sent to me by my bank for a funding with my credit union. They watched me open the envelope detach the remit and sign the back . The teller brought it to the bank manager ( Michelle) which brought it back to me stating they didnt trust that it was real. And told me because the way it looked to her, she wasnt accepting my check. Instead of call the bank for me to verify the check. (which takes 5 minutes) she decides to reject my payment. Thats not how you do business. Very unfriendly. I wouldnt anyone who is handling my money treating me or anyone else this way . Dont bank with Bay Cities credit union. If they cant trust you why would you trust them..

1 /5 Darrion ArmaniTV: Please just do not trust this bank. I been with them for 14 years. And officially had enough. My deposits are processed in my account whenever they want to, no type of security. I only feel comfortable talking to the director. This is not a bank you trust. Please choose another bank.

5 /5 l pedroia: Great customer service despite low staffing issues. Conveniently hidden away for added security.

1 /5 Sharla Gillard: I called ahead to confirm my transaction could be made and upon arrival denied due to policy.

1 /5 Sherry: All the tellers are nice and deserve 5 stars, except one that sits at the end at the desk window. Very rude, unfriendly women. Always acts like something is something wrong with information provided (ID, acct#, social security number and amount depositing) . Been going here for years. Not a problem with any other teller there. This crazy women now questions my money, told me one of my bills was too dirty and could not accept it. I dont know if she just likes giving me a hard time or what. Name is something like "jemhi". Please re-train this women with customer service, how to treat customers with respect and to say Thank you!