Austin Reilley & Doud Insurance Services - Oxnard (CA)

1 /5 Delilah P: Worst place ever. I have been with them for 11 years and am now looking for a different agency. They have terrible communication skills, dont return messages or emails. I used to be very happy with them, not sure if they have new employees or a new owner but they just went down hill.

5 /5 Reyna: My family has been with them for as long as I can remember! Everyone is so kind and helpful, Yvonne is super nice and is always so patient and answers all of my mothers questions. I highly recommend if you’re looking for great quality insurance with a place you can actually walk in or call whenever need be. Since my parents have been with them for so long, I too have my insurance with them as well and I’ve had nothing but a great experience so far.

5 /5 Adam Austin: Been with them for as long as I can remember. Great communication and excellent explanations of my policy. If you want to understand your coverage better and get a better picture of insurance as a whole -- I cant think of a better place!

1 /5 Sheri Tobey: Horrible service, poor communication. It seems that this a common complaint from previous reviewers. If you need any kind of assistance (in a timely manner) with your insurance needs this company is definitely not the company for you.

2 /5 Albert Salazar: Real sad that my family highly recommended this agency because their communication skills are horrible. I email, leave messages and they dont return any of it. Theyre too busy with their personal lives to pay attention to their customers during work hours. Im a business owner and I do not treat my customers like that. Seriously disappointed. I would not recommend them.