Michael Ramella Went to the office as a new patient and was amazed of how great and friendly the staff was. What was special about this office is that the dental team took the time to make sure all my questions were answered and everyone was very thorough.
In comparison to all the offices Ive been to over the years I have found that they are very reasonably priced and pay attention to the small details; such as, the overall cleanliness of the office (especially during the pandemic), the technology utilized is second to none, and I appreciate how they treat me as a patient! I highly recommend this office to anyone who wants to find a new dental office that provides quality care!
5 /5
Andrea Maribojo I have scheduled an appt two weeks ago, I think, for Wednesday 3/26 2pm. Now, I called today to cancel my appt tomorrow but I was told that there is a $50 cancellation fee because they want 48 hrs ahead cancellation. I told the lady who answered my call that I actually tried canceling on Sunday through online since the clinic is closed, but they have no option to cancel online. I tried canceling on a Sunday evening because I just got my work schedule for the week. They lady said that they sent me a text message on Saturday to confirm my appt, I wasn’t paying attention much on my phone and did not remember that I got a message from them. Now, I explained to the lady on the phone that I would’ve been able to cancel it 48 hrs ahead if there is an option to cancel online or if their office was open on a Sunday, but none was available for cancellation. I just think that if they have that policy to cancel 48hrs ahead, they should send the reminder texts 48 hours before the scheduled appt and not waaaayy ahead of time. I understand the policy but they should also be considerate to their clients. For people that works full time, it is so easy to forget things. That’s human nature. I wish that the lady that I spoke with earlier was a little nicer and handled the conversation differently. When your client is frustrated, you don’t raise your voice to them because that’s more aggrevating. Is $50 really worth losing clients? I’m definitely going somewhere else, so as my family.
1 /5
Ali Tatarian The team at 32 Dental are extremely caring and take very good care of me and my entire family. My kids LOVE going to get their cleanings and say they have the best toys to pick afterwards! Dr. K always takes the time to listen and give me his honest, professional opinion and his wife Jackie is one of the nicest people. Of course on top of all this the team does phenomenal dental work!
5 /5
